Privacy Policy

2.Information We Collect

We collect information in two main ways: information you provide directly, and information collected automatically when you visit our website.

3.How We Use Information

Information we collect may be used for the following purposes:

• Responding to enquiries
• Preparing project proposals and quotations
• Improving our services
• Communicating with users about their projects
• Website analytics and performance monitoring
• Security monitoring and abuse prevention

4.Quote Wizard Data

Information submitted through the Quote Wizard may include:

This information is used to prepare suitable recommendations and proposals for your project. We treat quote submissions as business enquiries and only use the details to understand your needs.

• Business details
• Project requirements
• Budget information
• Timeline expectations

5.Contact Form Data

Information submitted through our contact forms is used only for:

• Responding to your enquiry
• Providing the information you requested
• Continuing business discussions you have initiated

6.Cookies & Tracking

SMEvolve may use cookies and similar technologies for website functionality, analytics, performance improvements, and user experience enhancements.

You can learn more about how we use cookies, what categories of cookies we use, and how to manage them in our Cookie Policy.

• Read the Cookie Policy

7.Third-Party Services

We may use third-party providers to support our website and business operations. Potential services include:

Third-party providers process information according to their own privacy policies and are responsible for their handling of your data.

• Analytics platforms
• Email providers
• Hosting providers
• Payment providers (future)

8.Data Protection

We apply reasonable technical and organisational measures to protect your information, including:

No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

• Secure hosting
• Access control
• Input validation
• Secure communication
• Regular maintenance

9.User Rights

Depending on your location and applicable law, you may have the right to:

• Request information about the data we hold about you
• Request corrections to inaccurate information
• Request deletion of your information where applicable
• Withdraw communication preferences at any time

10.Data Retention

We retain information only for as long as necessary for:

When information is no longer needed, we take reasonable steps to delete or anonymise it.

• Business communication
• Legal obligations
• Service delivery

11.Children's Privacy

SMEvolve services are intended for businesses and users capable of entering professional agreements. We do not knowingly collect personal information from children.

12.Policy Updates

This Privacy Policy may change as our services evolve. When we update this policy, we will revise the "Last Updated" date shown at the top of this page.

We encourage you to review this page periodically to stay informed about how we protect your information.